01What information is required for a crane or hoist quotation?+
Maximum load, lifting height, horizontal travel, span, operating frequency, power supply, site photographs and installation location help determine the correct system.
02Can a quotation be prepared without a site survey?+
A preliminary quotation can be prepared from basic data. A site survey is recommended when the supporting structure, runway, floor, power or installation conditions affect the project.
03Do you provide maintenance and repair for existing cranes?+
The scope is technically reviewed after receiving the system type, capacity, brand/model, fault symptoms and site location.
04How are spare parts matched?+
Labels, serial data, capacity, photographs, dimensions and connection details are used to identify a suitable part.
05Do you support projects across Türkiye?+
Manufacturing and service coordination from Istanbul is planned across Türkiye according to project scope, schedule and location.
06Does Koşu Grup serve all of Türkiye?+
Yes. Project data can be collected remotely, while manufacturing, shipping, installation and service are planned nationwide according to scope and site conditions.
07Does Koşu Grup manufacture for international projects?+
International manufacturing and project enquiries are accepted. Country, power supply, site dimensions, delivery model, installation and documentation are clarified during quotation.
08Do calculator results constitute engineering approval?+
No. The tools prepare enquiry data. Capacity, structure, duty class, dynamic effects and safety require authorised engineering verification.
09What faults are covered by 24/7 technical service?+
Initial assessment and service coordination cover hoists, bridge and gantry cranes, controls, brakes, limits, motors, travel, power feeds, chain/rope and spare-part faults.
10Which photos help an RFQ?+
Equipment labels, full system, runway/beam, hook area, panel, pendant, fault point and safe-distance site views accelerate assessment.
11How is crane maintenance frequency defined?+
Manufacturer instructions, use intensity, environment, load spectrum, fault history and legal requirements are reviewed together.
12Can an old crane be modernised?+
A scope can be defined after reviewing structure, mechanics, brakes, limits, controls, motors, gearboxes, power supply and spares availability.
13How are spare parts identified?+
Make/model, serial and capacity labels, dimensions, connectors, mounting, photos and existing part codes are compared together.
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